Terms & Conditions

We hope you enjoy your shopping experience with Little Eclectic, and enjoy your newly purchased items.

By shopping at Little Eclectic, you accept the following conditions, so please do read them carefully.

Acceptance of Terms

The placement of an order implies full acceptance of the Terms & Conditions as stated hereon and implied.

Little Eclectic is the legal business name of K J Avery T/A Little Eclectic.

Payment & Security

Little Eclectic uses the eWay Payment Express Payment Gateway for its online credit card transactions.

When using a credit card for payment, the name that will appear on your cardholder statement after a purchase will be “Little Eclectic".

eWay are a PCI DSS compliant third party who process online credit card transactions securely for thousands of merchants globally, providing a safe and secure online payment service.

- Payments are processed in real-time. Little Eclectic does not have access to your full card number, this credit card payment is secured by eWay.

- eWay have bank grade security. All transaction details are stored in their PCI-DSS compliant Data Centre

- visit www.eway.co.nz for more info on online credit card payments.

Bank Deposit / Direct Debit Payments may also be made by bank deposit for New Zealand orders. Little Eclectic will show on your payment record.

Goods will be held for 3 working days from date of order for payment to appear, if it does not then the order will be cancelled & goods placed back into stock.

Orders will not be dispatched until payment is received in full.

Price, Currency & GST

Little Eclectic is based in Christchurch, New Zealand.

All prices on this website are stated in New Zealand Dollars (NZD). Orders will be processed in New Zealand Dollars (NZD) only.

Little Eclectic is GST registered.

Little Eclectic reserves the right to change prices of goods advertised on this website, without notice.

Delivery

We have kept it really simple. All orders, big or small, will cost you $6.99 for non-rural delivery within NZ. All rural deliveries will cost $12.99. All items will be sent tracked from our Christchurch warehouse and will require a signature upon receipt. We use Courier Post or Fastway Couriers for all deliveries.

Most orders will leave our warehouse within 24 hours of an order being placed. Orders placed during weekends or public holidays will be sent the next working day. During busy holiday or sale times, it may take an extra 1-2 days for your order to be processed. We will contact you if your order is delayed leaving our warehouse or if your item is no longer in stock.

South Island deliveries usually take 1-2 working days. North Island deliveries usually take 2-3 working days.

Returns & Exchanges

We hope that you will love your purchase from Little Eclectic, however if you do change your mind or it just wasn't quite right, we will refund your purchase fully (excluding shipping charges). Items must be returned back to us in original condition with all packaging and labels intact, along with proof of purchase (receipt) within 7 days of purchase.

Please return your item at your own cost to:

Little Eclectic, 66 Cotswold Avenue, Bishopdale, Christchurch 8053.

We highly recommend that you use a tracking service when returning an item(s) as we can not be held responsible for a missing item(s).

If there is a fault with your item then please contact us as soon as you discover the fault so that we may assess the situation.

Either by

email at hello@littleeclectic.co.nz, or
phoning the store on 022 6730010

Once we have assessed the situation we will repair, replace or refund the item, at our discretion as per the Consumer Guarantees Act.

Please do not return a faulty item to us unless you have discussed with us first by either email or phone.

Should your order arrive faulty or damaged, please contact us via e-mail hello@littleeclectic.co.nz or phone 0226730010 within three (3) days of receiving your item. Please include a photo if the fault is visible. If a replacement is available it will be sent out to you at no charge.

Privacy

Your privacy is important to us, so we guarantee that your personal information will not be shared with any third parties. Any information we collect about you is held with the utmost care and security. When you place an order with us we use secure payment facilities to process all online credit card transactions. No credit card details are kept by Little Eclectic.