Terms & Conditions

Terms & Conditions

Payment Options

Credit Card
We accept Visa and Mastercard. All prices are in New Zealand dollars (NZD) and your credit card will be billed in New Zealand dollars via eWay.

If overseas, your credit card provider will convert the amount into your local currency at the current exchange rate plus add any applicable fees or charges. 

All payments are processed using for its online credit card transactions. You can help protect your details from unauthorised access by logging out each time you finish using the site, particularly if you are doing so from a public or shared computer.


Returns & Exchanges

We are sure that you will love your purchase from Little Eclectic however if you do change your mind we will refund your purchase fully (exludes shipping charges). Items must be returned back to us in original condition with all packaging and labels intact, along with proof of purchase (receipt) within 14 days of purchase.

If there is a fault with your item then please contact us as soon as you discover the fault so that we may assess the situation.

Either by

  • email at hello@littleeclectic.co.nz
  • phoning the store on 022 6730010

Once we have assessed the situation we will repair, replace or refund the item, at our discretion as per the Consumer Guarantees Act. Please do not return an item to us unless you have discussed with us first by either email or phone.

Should your order arrive faulty or damaged, please contact us via e-mail hello@littleeclectic.co.nz or phone to 0226730010 within three days of receiving your item, including a photo if the fault is visible (it may be necessary for the item to be returned for assessment - if this is the case we will arrange and pay for a courier to collect the item from a place that is convenient for you). If a replacement is available it will be sent out to you at no charge. 


Privacy

Your privacy is important to us, so we guarantee that your personal information will not be shared with any third parties. If you send us an e-mail we will store your e-mail address and the contents of the e-mail. This information will only be used for the purpose for which you have provided it. When we offer contests and promotions, customers who choose to enter are asked to provide personal information. This information may then her used to notify the winners, or to fillful promotional obligations.